Effective 1 June 2020
This CloudBadger Privacy Statement (“Privacy Statement”) describes our privacy practices for the activities set out in this Privacy Statement. Please read this Privacy Statement to learn how we collect, use, share and otherwise process information relating to individuals (“Personal Data”) and to learn about your rights and choices regarding our processing of your Personal Data.
A reference to “CloudBadger,” “we,” “us” or the “Company” is a reference to CloudBadger Pty, Ltd., and the relevant affiliates involved in the processing activity.
1. Responsible CloudBadger Entity
CloudBadger is the controller of your Personal Data as described in this Privacy Statement unless expressly stated otherwise. For the avoidance of doubt, this Privacy Statement does not apply to the extent we process Personal Data in the role of a processor on behalf of our customers, including where we offer to our customers various cloud products and services through which our customers (and/or their affiliates):
(a) create their own websites and applications running on our platforms;
(b) sell or offer their own products and services;
(c) send electronic communications to other individuals; or
(d) otherwise collect, use, share or process Personal Data via our cloud products and services.
For detailed privacy information related to where a CloudBadger customer and/or a customer affiliate who uses the CloudBadger cloud products and services are the controller, please reach out to the respective customer directly. We are not responsible for the privacy or data security practices of our customers, which may differ from those outlined in this Privacy Statement. For more information, please also see Section 10.3 below.
2. Processing Activities Covered
This Privacy Statement applies to the processing of Personal Data collected by us when you:
(a) visit our websites that display or link to this Privacy Statement;
(b) visit our branded social media pages;
(c) visit our offices;
(d) receive communications from us, including emails, phone calls or texts;
(e) use our cloud products and services as an authorized user (for example, as an employee of one of our customers who provided you with access to our services) where we act as a controller of your Personal Data;
(f) register for, attend and/or otherwise take part in our events, webinars or contests; or
(g) participate in community and open source development.
We also host externally developed applications, which is an online marketplace for on-demand web applications that run on the CloudBadger platform, and that may be provided by third parties or by us. When applications are provided by us and the application links to this Privacy Statement, this Privacy Statement applies. When third parties provide applications, the privacy statement of the third party applies, and this Privacy Statement does not apply.
Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to understand those third parties’ privacy practices better.
3. What Personal Data do we collect?
3.1. Personal Data we collect directly from you.
The Personal Data that we collect directly from you includes the following:
(a) if you express an interest in obtaining additional information about our services, request customer support (including accessing the
Management and Back Office Portals), use our “Contact Us” or similar features, register to use our websites, sign up for an event,
webinar or contest, or download certain content, we may require that you provide to us your contact information, such as your name,
job title, company name, address, phone number, email address or username and password;
(b) if you make purchases via our websites or register for an event or webinar, we may require that you provide to us your financial and
billing information, such as billing name and address, credit card number or bank account information;
(c) if you register for an online community that we host, we may ask you to provide a username, photo and/or biographical information,
such as your occupation, social media profiles, company name and areas of expertise;
(d) if you use and interact with our websites or emails, we automatically collect information about your device and your usage of our
websites or emails through cookies, web beacons or similar technologies, such as Internet Protocol (IP) addresses or other identifiers,
which may qualify as Personal Data (please see the “What device and usage data we process” section, below);
(3) if you use and interact with our services, we automatically collect information about your device and your usage of our services,
through log files and other technologies, some of which may qualify as Personal Data (please see the “What device and usage data we
process” section, below);
(f) if you voluntarily submit certain information to our services, such as filling out a survey about your user experience, we collect the
information you have provided as part of that request; and
(g) if you visit our offices, you may be required to register as a visitor and to provide your name, email address, phone number, company
name and time and date of arrival.
If you provide our service providers or us with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used per this Privacy Statement. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the Contacting us section below.
3.2. Personal Data we collect from other sources
We also collect information about you from other sources, including third parties from whom we have purchased Personal Data, and combine this information with Personal Data provided by you. This helps us to update, expand and analyze our records, identify new customers and create more tailored advertising to provide services that may be of interest to you. In particular, we collect Personal Data from the following sources:
(a) third-party providers of business contact information, including mailing addresses, job titles, email addresses, phone numbers, intent
data (or user behaviour data), IP addresses, social media profiles, LinkedIn URLs and custom profiles, for purposes of targeted
advertising, delivering relevant email content, event promotion and profiling; and
(b) platforms such as GitHub, to manage code check-ins and pull requests. If you participate in an open-source or community development
project, we may associate your code repository username with your community account, so we can inform you of program changes
that are important to your participation or relating to additional security requirements.
4. What device and usage data we process
We use common information-gathering tools, such as tools for collecting usage data, cookies, web beacons and similar technologies to automatically collect information that may contain Personal Data from your computer or mobile device as you navigate our websites, our services or interact with emails we have sent to you.
4.1. Device and usage data
As is true of most websites, we gather certain information automatically on connection with the use of the website by individual users. This information may include IP address (or proxy server), device and application identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files viewed, searches, operating system and system configuration information and date/time stamps associated with your
usage. This information is used to analyze overall trends, to help us provide and improve our websites and to guarantee their security and continued proper functioning.
Additionally, we gather certain information automatically as part of your use of our cloud products and services. This information may include IP address (or proxy server), device and application identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files viewed, searches and other actions you take, operating system and system configuration information and date/time stamps associated with your usage. This information is used to maintain the security of the services, provide necessary functionality, as well as to improve service performance. Further to this, it is used to assess and improve customer and user experience of the services, to review compliance with applicable usage terms, to identify future opportunities for the development of the services, to assess capacity requirements, to identify customer opportunities and for the security of CloudBadger generally (in addition to the security of our products and services). Some of the device and usage data collected within the services, whether alone or in conjunction with other data, could be personally identifying to you. Please note that this device and usage data is primarily used to identify the uniqueness of each user logging on (as opposed to specific individuals), apart from where it is strictly required to identify an individual for security purposes or as required as part of our provision of the services to our customers (where we act as a processor).
4.2. Cookies, web beacons and other tracking technologies on our website and in email communications
When you visit our websites, an authorized third party or we may place a cookie on your browser and/or device, which collects information, including Personal Data, about your online activities over time and across different sites. Cookies allow us to track usage, determine your browsing preferences and improve and customize your browsing experience.
We also use web beacons on our websites and in email communications. For example, we may place web beacons in marketing emails that notify us when you click on a link in the email that directs you to one of our websites. Such technologies are used to operate and improve our websites and email communications. For instructions on how to unsubscribe from our marketing emails, please see 10.4 below.
The following describes how we use different categories of cookies and similar technologies and your options for managing the data collection settings of these technologies:
Type of Cookies
Required cookies are necessary for basic website functionality. Some examples include session cookies needed to transmit the website, authentication cookies, and security cookies.
If you have chosen to identify yourself to us, we may place on your browser a cookie that allows us to uniquely identify you when you are logged into the websites and to process your online transactions and requests.
Functional cookies enhance functions, performance, and services on the website. Some examples include cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Functional cookies may also be used to improve how our websites function and to help us provide you with more relevant communications, including marketing communications. These cookies collect information about how our websites are used, including which pages are viewed most often.
We may use our own technology or third-party technology to track and analyze usage information to provide enhanced interactions and more relevant communications and to track the performance of our advertisements.
For example, we use Google Analytics (“Google Analytics”), a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. You can learn about Google’s privacy practices by going to http://www.google.com/policies/privacy/partners/.
CloudBadger may also utilize HTML5 local storage or Flash cookies for the purposes mentioned above. These technologies differ from browser cookies in the amount and type of data they store and how they store it.
Targeting or Advertising cookies
Targeting or advertising cookies track activity across websites to understand a viewer’s interests, and to direct specific marketing to them. Some examples include cookies used for remarketing or interest-based advertising.
Because required cookies are essential to operate the websites, there is no option to opt-out of these cookies.